At Nighthawk Cleaning Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Identification Information: Name, email address, phone number, billing address, and other contact details.
• Service Information: Details about the services you request, such as the type of cleaning service, location, and frequency of service.
• Payment Information: Credit card or other payment information when making a purchase for services.
• Usage Data: Information about how you interact with our website, including IP addresses, browser types, and usage patterns.

2. How We Use Your Information

We use your personal information to provide and improve our services, including:

• Processing your service requests and transactions.
• Communicating with you about your cleaning services, promotions, and other relevant information.
• Responding to inquiries, feedback, and customer support requests.
• Improving the content and functionality of our website based on user feedback and behavior.
• Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with third-party service providers who assist us in running our business (e.g., payment processors, email service providers). These providers are only authorized to use your information to perform specific services on our behalf.
• Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or regulatory requirement.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the right to:

• Access and Correct Your Information: You can request access to the personal information we have about you and update or correct any inaccuracies.
• Opt-Out of Communications: You can unsubscribe from promotional emails or marketing communications at any time by following the instructions in the email or by contacting us directly.
• Delete Your Information: You may request that we delete your personal information, subject to certain legal obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small files stored on your device that help us track your preferences and usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Nighthawk Cleaning Solutions
Email: info@nighthawkcleaningsolutions.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.